Shipping Policy

Last Updated: July 2026

At Oliv Active, we want you to love your purchase. If something isn't quite right, we're here to help.

---

Shipping Policy

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). During launches, restocks, and promotional events, processing times may be slightly longer.

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

After your order has been processed:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (when available)

Please note that delivery estimates may vary due to carrier delays, holidays, or weather.

Tracking Your Order

Once your package ships, you'll receive an email with your tracking information.

Incorrect Shipping Address

Please review your shipping address carefully before placing your order.

Oliv Active is not responsible for packages shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at hello@olivactive.com. While we'll do our best to assist, we cannot guarantee changes once an order has been processed.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Oliv Active is not responsible for lost or stolen packages.

If you believe your package has been lost in transit, please contact hello@olivactive.com, and we'll gladly assist you.